bring the elements of harmony home to you!
This post is for backers only. Please visit Kickstarter.com and log in to read.
This post is for backers only. Please visit Kickstarter.com and log in to read.
Hello again friends,
I thought to pop on and give another update since the timeline has been way longer than I expected.
The pins were shipped to me 2 and a half weeks ago using a UPS shipping service that is supposed to take 2 days. The pins still haven't arrived, and I've received weird notifications about requested holds (that weren't requested) and address change requests (that no one made).
Right now, I think they should be delivered in the week and shipped in the next. Because of UPS' general unhelpfulness I have really no idea. Right now the package is being held because of some address change that was apparently requested?
I deeply apologise for the wait. I have no control over this and have done everything I can to contact support, request help etc. and have been given none or very vague answers.
I will make another update when the pins arrive.
Thank you
Hi there friends!
My manufacturer has told me remakes will be done in about a week. If that's accurate, I'd give about 2 weeks until remakes start shipping.
If you need to change your address, please DM me so I can fix it via BackerKit for you.
The leftovers have been photographed and placed on my store in the meantime. If you're one of the backers who are waiting for the remakes, you can use code: TMABACKER for free shipping under £10. If your shipping exceeds £10, you can use TMABACKER25 for 50% off.
For all store purchases, please select International Standard/Untracked. It will be sent with the rest of your pledge with the same shipping method that you chose for your pledge (normal or Mail+).
Please note that this discount is only for people who have not had their pledge dispatched, as their order will be sent alongside their pledge. Please also ensure you use the same name as your pledge.
THE MANE ATTRACTION COLLECTION ON PRINCEFIZZ.COM
Hello friends!
All backers without defective designs have had their parcels fulfilled. Please remember this includes both Discords, chroma Rarity, Fluttershy and Trixie.
I was able to collect my keychains and stickers early with the exception of the pony floaties. There is only one current package to be sent with a pony floaty, which will be sent out next week.
I'm glad to have these packages sent out and am waiting on the remakes to send the rest of the pledges out.
If you don't have any of the pins in the previous list and didn't receive an email confirming your pledge was shipped, please DM me via Kickstarter so we can sort things out!